Information We Gather and Why
When you register, we ask for your mobile number, email and preferred wallet method so we can verify deposits and process withdrawals. Every bKash, Nagad or Rocket transfer you initiate is logged with a timestamp, amount and transaction reference to match funds to your account balance.
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We record your device type, IP range and browser to detect unusual login patterns and keep your session secure. Support conversations through live chat are stored so we can review your query history and improve response quality. We use cookies to remember your language choice, session
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state and game preferences across visits; you can disable non-essential cookies in your browser, though some features may not work as smoothly. We do not sell your data to third parties. We share transaction details with payment processors only to complete the transfer you requested. Compliance
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and security teams may access account records when investigating suspected fraud or responding to valid legal requests in jurisdictions where our services are offered, subject to local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.